Privacy policy

Privacy policy

Pelvic physiotherapy practice “Overwinning” attaches great importance to the protection of your personal data. In this Privacy Statement we want to provide clear and transparent information about how we handle personal data.

We do everything we can to guarantee your privacy and therefore handle personal data with care. Pelvic physiotherapy practice “Overwinning” complies in all cases with the applicable laws and regulations, including the General Data Protection Regulation. This means that we in any case:

  • Process your personal data in accordance with the purpose for which it was provided, these purposes and type of personal data are described in this Privacy policy;
  • Processing of your personal data is limited to only those data that are minimally necessary for the purposes for which they are processed;
  • Ask for your explicit consent if we need it to process your personal data;
  • Have taken appropriate technical and organizational measures to ensure the security of your personal data;
  • Do not pass on personal data to other parties unless this is necessary for the implementation of the purposes for which they were provided;
  • To be aware of your rights regarding your personal data

As Pelvic Physiotherapy practice “Overwinning” we are responsible for the processing of your personal data. If, after reading our Privacy Statement, or in a more general sense, you have any questions about this or wish to contact us, you can do so via the contact details at the bottom of this document.

Processing of personal data of patients or clients
Personal data of clients is processed by Pelvic Physiotherapy practice “Overwinning” for the following purpose(s):
– Recording patient data for the treatment process and implementing it treatment agreement.

The basis for this personal data is:
– The treatment agreement;

For the above objective(s), Pelvic Physiotherapy practice “Overwinning” may request the following personal data from you:

Name;
Address;
Phone number;
E-mail address;
Sex;
Date of birth;
Relevant health data;
Insurance details;
BSN;
ID or passport number.

Your personal data will be stored by Pelvic Physiotherapy practice “Overwinning” for the above-mentioned processing(s) during the term of the treatment agreement and thereafter for a minimum of 15 years (Retention period in accordance with the Medical Treatment Agreement Act (WGBO)).

Processing of personal data of potential patient/client and/or interested party
Personal data of interested parties is processed by Pelvic Physiotherapy practice “Overwinning” for the following purpose(s):
– Provision of information in the form of newsletters and/or targeted contacts.

The basis for this personal data is:
– Verbal consent, delivery of a business card and/or via link on LinkedIn;

For the above objective(s), Pelvic Physiotherapy practice “Overwinning” may request the following personal data from you:

First name;
Infix;
Last name;
Address;
residence
Phone number;
E-mail address.

Your personal data will be stored by Pelvic Physiotherapy practice “Overwinning” for the above-mentioned processing(s) for the period:

During the period in which one is seen as an interested party;
With verbal consent, issuing a business card and/or via social media.

 

Processing of personal data of employees
Personal data of employees is processed by Pelvic Physiotherapy practice “Overwinning” for the following purpose(s):

– Execute the employment contract.

The basis for this personal data is:
– The employment contract.

For the above objective(s), Pelvic Physiotherapy practice “Overwinning” may request the following personal data from you:

Name;
Address;
AGB number;
BIG number
Phone number;
E-mail address;
Date of birth;
Salary details;
Copy ID;
BSN number;
Bank details;
Relevant personnel data.

Your personal data will be stored by Pelvic Physiotherapy practice “Overwinning” for the above-mentioned processing(s) during the period that you have a contract and thereafter only in the financial administration for a maximum of 7 years.

Disclosure to third parties
We may provide the information you provide to us to third parties if this is necessary for the implementation of the purposes described above.

For example, we use a third party for:

  • Taking care of digital file management (EPD)
  • Taking care of the internet environment of the GDPR program;
  • Taking care of the (financial) administration;
  • Providing newsletters and invitations;
  • Taking care of the patient satisfaction surveys;
  • Processing declarations or bank transactions;
  • Setting up and processing the internet environment.

We never pass on personal data to other parties with whom we have not concluded a processing agreement. We naturally make the necessary agreements with these parties (processors) to ensure the security of your personal data. Furthermore, we will not provide the information you provide to other parties, unless this is legally required and permitted. An example of this is that the police requests (personal) data from us in the context of an investigation. In such a case, we must cooperate and are therefore obliged to provide this information. We may also share personal data with third parties if you give us written permission to do so.

Within the EU
We do not provide personal data to parties located outside the EU.

Minors
We only process personal data of minors (persons under the age of 16) if written permission has been given by the parent, guardian or legal representative.

Retention periods
Pelvic Physiotherapy practice “Overwinning” does not store personal data any longer than is necessary for the purpose for which it was provided or is required by law.

 Security
We have taken appropriate technical and organisational measures to protect your personal data against unlawful processing, for example we have taken the following measures:

  • All persons who can take cognizance of your data on behalf of Pelvic Physiotherapy practice “Victory” are obliged to maintain confidentiality.
  • We have a username and password policy on all our systems;
  • We make backups of the personal data in order to be able to restore it in the event of physical or technical incidents;
  • Our employees are informed about the importance of protecting personal data.

 

Rights regarding your data
You have the right to inspect, rectify or delete the personal data we have received from you. You can also object to the processing of your personal data (or part thereof) by us or by one of our processors. You also have the right to have us transfer the data you provide to yourself or directly to another party on your behalf. We may ask you to identify yourself before we can respond to the aforementioned requests.

If we may process your personal data on the basis of permission you have given, you always have the right to withdraw this permission.

Complaints
If you have a complaint about the processing of your personal data, we ask you to contact us directly. If we cannot reach an agreement with you, we will of course find this very annoying. You always have the right to file a complaint with the Dutch Data Protection Authority, which is the supervisory authority in the field of privacy protection.

Questions
If you have any questions or comments regarding our Privacy Statement, please contact us!

Contact details
Bekkenfysiotherapie praktijk “Overwinning”
Raadhuisstraat 23
9648 JV Wildervank
info@praktijkoverwinning.nl

version 23-5-2018